Shopify and Stripe chargeback evidence

Win more chargebacks with automated evidence collection

DisputeKit connects Shopify and Stripe, gathers order, payment, fulfilment and tracking evidence, and generates ready-to-submit dispute packs in seconds.

Dispute workflow

Evidence pack ready

Matched

Shopify order

#1087 - fulfilled

Stripe dispute

dp_... - needs response

Matching

High confidence payment reference

Evidence pack

PDF report plus raw JSON

Timeline7 events
Order created
Payment approved
Tracking added
Dispute opened

The problem

Chargeback evidence lives in too many places.

Chargebacks require evidence from multiple systems. Teams waste time collecting order, payment, fulfilment and tracking data. DisputeKit turns that manual work into a single export your team can review and submit.

How it works

A simple workflow for every merchant.

1

Connect Shopify and Stripe

Use OAuth-based integrations to connect the merchant workspace.

2

Sync disputes and orders

Import recent Stripe disputes and Shopify orders on demand.

3

Generate evidence pack

Download a professional PDF and raw evidence ZIP in seconds.

Features

Focused on evidence, not dispute operations bloat.

Shopify order evidence

Pull order, customer, fulfilment and tracking details into one reviewable package.

Stripe dispute evidence

Use dispute, payment, charge and customer details from the connected Stripe account.

Smart order matching

Match disputes to Shopify orders with exact payment references before using conservative fallbacks.

Timeline builder

Create a clear chronological record from order creation through dispute opening.

PDF and ZIP export

Generate a clean PDF report plus raw evidence files for manual submission.

Merchant-scoped data

Keep each merchant workspace isolated, with provider tokens stored encrypted.

Pricing

Starter plan for lean dispute workflows.

Built for Shopify merchants that want a practical evidence workflow before adding more operations tooling.

Starter

Free for 30 days, then billed monthly

$29/month
  • Shopify + Stripe integrations
  • Manual sync
  • Evidence packs
  • PDF/ZIP export
Start 30-day free trial

Trust and security

Designed for merchant data boundaries.

OAuth-based Shopify and Stripe integrations.
Provider tokens are stored encrypted and are never exposed to the frontend.
Merchant data is scoped and protected server-side.
No automatic dispute submission in the MVP.
No AI-generated claims in the MVP evidence pack.

FAQ

Straight answers for the MVP.

Does DisputeKit submit disputes automatically?

No. The MVP generates evidence packs for manual submission.

Do I need Shopify and Stripe?

The MVP is designed for Shopify merchants using Stripe.

Is data isolated per merchant?

Yes. Merchant data is scoped and protected.

Can I cancel?

Yes. Subscription management is handled through Stripe Billing.